On December 16, 2019, Aquifer implemented a fix to correct an error that affected our program-level summary report data prior to November 19, 2018, including data found on some of our Program Case Usage and Program Course Usage reports. In some cases, the aggregate case usage was overstated on these reports. The error has now been corrected.  Please note that individual student case completion status was not affected.

Which reports were impacted?

The error impacted only certain reports which present aggregated historic case usage at a program level, including:

  • Program Case Usage and Program Course Usage reports
    • Generated between November 19, 2018, and December 12, 2019
    • AND Include  student activity before  November 20, 2018

Program Case Usage and Program Course Usage reports are available to faculty and administrators who hold the roles of Program Service Administrator and Curriculum Administrator in your Aquifer account.

None of the following data or reports were impacted:

  • Student level case completion data  
  • Program Case Usage and Program Course Usage reports containing student activity data anytime after November 19, 2018
  • Program Case Usage and Program Course Usage reports pulled after December 11, 2019 or before November 19, 2018

What is the impact of the error?

Aggregate case usage in these impacted historic reports for particular time ranges may have been overstated. The cases completed which displayed initially were in fact completed by your students, but not during the date range specified in the report. 

Please note that student case completion status (case completed, not completed, or in progress) were not affected by this error. 


Why does this matter to me and what should I do about it?

Your historic total aggregate program case usage as represented by these reports during key data ranges may have been inaccurate.  If you are using these previously pulled reports to compare year to year usage of Aquifer cases, or to make other decisions, you should regenerate these reports to access the now corrected data.


Where do I find the reports that were impacted?


What if I have additional questions?

If you still have questions, please contact Aquifer Support. As always, our team is dedicated to assisting you in any way we can to ensure that you have the best possible experience with Aquifer’s teaching and learning tools.

We sincerely apologize for this error and any issues this may cause for your program. We know that you rely on the accuracy of Aquifer reporting and we are committed to maintaining your trust in our courses and platform.